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 Frequently Asked Questions
 
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Online Tools

 
How can I register for hthparents.com?

There are two ways to register for the HTH Parents website: (1) Using your student's certificate number and name, exactly as they appear on the ID card he/she received in the mail; (2) using your student's email address, if your student has registered on the HTH students website.

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How can I help my student manage his/her insurance online at hthparents.com?

After you've registered on the site, visit Plan Benefits. There you'll be able to review your student's insurance and global assistance benefits, read claims filing instructions, download a claim form, and peruse an insurance glossary. You can also change your personal site registration information, including your email address and password.

For privacy reasons, you cannot review your student's Coverage and Claims information unless your student has given you authorization to do so. To request authorization from your student, click here.

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How can I search for an international doctor on hthparents.com?

Visit Doctor Search to access HTH Worldwide's unique community of pre-selected, English-speaking physicians and dentists who are committed to serving international students, travelers and expatriates. Review their educational background and biographies online, even communicate with them via email. For more information view our Demo.

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Can HTH help my student and me understand the health risks he/she faces and the vaccinations he/she should receive prior to leaving the U.S.?

Yes. HTH's CityHealth Profiles contain this critical information. For more information view our Demo.

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Can HTH help me -- and help my student -- identify quality hospitals, locate pharmacies and learn more about the healthcare available in my student's destination country?

Yes. HTH's CityHealth Profiles contains this critical information too.

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Can HTH help me - and help my student - understand the security risks he/she faces outside the U.S., including the risk of crime and terrorism?

Yes. HTH's Security Profiles, powered by Drum Cussac, provide comprehensive security information about most study abroad destinations. These important reports contain country and city overviews with a focus on crime, terrorism, instability and more. For more information, view our Demo.

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Can HTH keep me informed about breaking news and events that might impact the health and safety of my student during his/her study abroad experience?

Yes. HTH publishes dozens of news alerts each day on issues that might impact the health and safety of international students and travelers. Students and parents/guardians can personalize the news they see on their respective websites, selecting countries that pertain to their destinations. Students and parents/guardians can also elect to have news alerts emailed to them, and/or to other family and friends, so they too can keep abreast of situations that could impact the study abroad student. For more information, view our Demo.

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Are there other online tools available on hthparents.com?

Yes. Check out "Ten Tips for Healthy Student Travel", or choose another article from among the dozens that appear in the Featured Articles section. If your student takes prescription medications, or over-the-counter medications like Motrin or Tylenol for an occasional headache, visit our Drug Translation Guide to find out the name of the medications he or she can rely on while studying abroad. Check the HTH Medical Term and Medical Phrase Translation Guides for translations of difficult medical idioms like "Hay Fever" and important sentences such as, "I need something for pain," and "When can I travel?" Students can include a printed version of this material among their important papers in case they require urgent care in a place where English is not well understood. For more information, view our Demo.

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